Frequently Asked Questions

Carpet Cleaning

What dictates this is the composition and type of clean. Synthetic carpets will dry faster as they are not nearly as absorbent as natural carpets. With a dry clean not alot of moisture is being injected into your carpet so it should dry within an hour or two. With a steam clean alot more moisture penetrates deeper down. This means a drying time of between 6 to 8 hours if done professionally with good quality equipment.

A professional dry carpet clean of three rooms should never take less than an hour. A professional steam clean of 3 carpets should never take less than one and a half hours. This is because they should always include a vacuum, stain treatment, deodorise and grooming as well!

As someone who does both steam and dry cleaning we are not biased. Dry cleaning is alot more surface orientated relying more on detergents and agitation to do the work. It is quicker, less sophisticated and ideal if you need to walk on the carpet immediately. Steam Cleaning is more thorough. It carries the full extraction factor which although it takes longer to dry it’s because it’s cleaning deeper into your carpet pile. Removing stains and using stain treatments is not a risk with steam cleaning as they are going to be extracted after. Sadly people that do only dry cleaning will tell you it’s better but Steam Cleaning is much more effective as it’s capable of removing up to 90% of dust and allergens.

At Unify Cleaning Services we experience a high volume of customers, each job is unique which can sometimes alter the time required. We give a  1  hour to 2 hour window and also send a text 30mins before arriving as part of our service that our customers appreciate.

We use the Steam Cleaning/hot-water extraction method when carpet cleaning. This is proven to be the most effective method which the Worlds largest carpet manufacturer (Shaw Industries) recommends. We have invested in the most advanced and most powerful truck mount system to ensure you are getting the best.

You should vacuum at least once a week to pick up loose dirt and soil.

If it is a small light item we will help shift it onto the bed or aside. Any thing that is heavy or valuable we will not move as we are not professional removalists and do not have the proper equipment or experience to move things without the risks of damaging your goods.

Yes. We specialise in End Of Lease Cleaning, Carpet Steam Cleaning Melbourne. We are certified, licensed & fully insured. We can take care of the entire process for you. We can even give you big discounts on the bundle service.

Yes. We have full Public Liability insurance.

For carpet cleaning jobs payment is required after the job has been completed whilst the technician is on site. For bond cleaning full payment must be made before commencement of the job.

If you cancel 72 hours prior to you clean there is no cost. If you cancel 48 hours prior to your clean a $149 call out fee will apply. When we book your service, we do not take other bookings.

Mattress Cleaning

This is a choice that you can make, based on your personal circumstances and lifestyle. As a general rule, we recommend that you resort to a professional mattress cleaning assistance at least a couple of times a year, preferably during a season change.

Well, DIY cleaning is not as effective as professional mattress steam cleaning of your bed piece when it comes to the successful removal of stains and the elimination of allergens, such as dust mites, mould and pollen.

Yes. This type of mattress is best cleaned by using a low-moisture cleaning method, such as HWE (hot water extraction), which is our specialty.

Of course. Since both types of services can be executed by employing the same cleaning method, the technician will be able to clean your soft furnishings and bed piece in one swift appointment.

Bond Cleaning

At Unify Cleaning Services has a customized pricing policy for its customers. Our bond cleaning pricing is solely based on the cleaning requirement of our Melbourne customer. We offer a free upfront quote according to your cleaning needs and don’t add any extra charges. We offer total transparency in the costing of bond cleaning which makes our customer trust us without any hesitation.

No, Unify Cleaning Services believes in providing you an upfront quote for bond cleaning according to your needs and we follow transparent pricing policy. We don’t ask for any hidden charges with our professional and quality bond cleaning service in Melbourne.

Yes, you can add more service as per your need, because we offer customized quotes for bond cleaning to our customers based in Melbourne.

Yes, of course. At Unify Cleaning Services Bond Cleaning Melbourne provide a 100% bond back guarantee.

Yes, water and electricity supply is required at the time of bond cleaning services in Melbourne. We will need hot water to make cleaning solutions and electricity so that our bond cleaners can use cleaning machines.

We use non-toxic and biodegradable material for bond cleaning services in Melbourne. We use energy-saving automatic machines to deliver unblemished clean in Melbourne. Our green cleaners of Unify Cleaning Services are equally efficient in getting your bond money back and creating the sanitized space.

Booking our best bond cleaning services in Melbourne is very simple and straightforward. You can either call us on 0488 227 362 or fill out the online form on the website to get in touch with us. Our support staff will get in touch with you to understand your bond cleaning needs.

House Cleaning

Every clean that we do is a whole house clean. You can also choose to include add-ons to your clean, such as inside the fridge, oven cleaning and carpet steam clean. For a detailed list of what we clean, check our pricing and services page. Feel free to leave additional notes in your account during checkout, or contacting us to provide instructions for the cleaners.

It's up to you! As long as our cleaners have clear instructions on how to gain access into your home, we will take care of the rest. Many of our customers prefer to schedule their clean during the workday, so they can come home to a sparkling clean house.

We accept VISA, Master Card and American Express. Both debit cards and credit cards are accepted. There are no processing fees for any of our charges. We unfortunately do not accept cash payments.

Yes, you can. Just choose our 'hourly clean' option during checkout (minimum 2 hours), and in the instructions, make a note of what you'd like cleaned. We'll take care of the rest! If you're unsure of how many hours to choose, estimate how many hours it takes you to clean. If we finish over or under the booked time, we'll fix up the pricing at the end of the clean.

The short answer is as long as it takes. If you book in our any whole house clean, we follow a detailed checklist for every clean, and don't leave your home until the checklist is completed. This means our cleaners aren't rushing to finish in a fixed time frame, and can focus on quality and attention to detail.